Practical information about utilities, trash collection, Public Works, service providers, and Town facilities.
The Town accepts cash, checks, and mailed payments for water, sewer, and trash service. Credit-card and online payments are not currently available.
Payment is due by 10:00 a.m. on the 15th of each month. A 10% late fee applies after the deadline.
Past-due balances must be paid by 10:00 a.m. on the 5th of each month. Failure to pay will result in disconnection. Full payment and a $50 reconnection fee are required before service is restored.
Weekend and holiday deadlines: If a payment deadline falls on a weekend or holiday, it extends to the next business day.
Call Town Hall at 252-322-4611. A current schedule of rates is available at Town Hall.
Please include the bill stub and mail payment to:
Town of Aurora Water DepartmentNew customers must apply for water service at Aurora Town Hall. A deposit is required, and the amount varies by customer type. Call 252-322-4611 or visit Town Hall for application requirements and current deposit information.
Regular trash collection is Monday morning. Place trash carts at the curb by 6:00 p.m. Sunday, because collection may occasionally begin Sunday night.
Holiday schedule: A holiday pushes collection to the following day.
Aurora Public Works maintains Town-owned property and infrastructure, including:
To report a Public Works concern, call Town Hall at 252-322-4611. Public Works does not perform work on private property or infrastructure not maintained by the Town.
Aurora residents may take yard debris to the public landfill at 118 Old Campbells Road at no charge.
The Town does not provide curbside or private-property yard debris removal, but this convenient disposal option is available for residents who transport their debris directly to the landfill. Please follow posted operating hours and disposal requirements.
Duke Energy provides electrical service in Aurora. Contact Duke directly to establish or change service, report an electrical-service issue, or report a damaged or malfunctioning streetlight.
The Aurora Community Center is available for private gatherings, community activities, meetings, and special events. Contact Town Hall at 252-322-4611 for current rates, availability, requirements, and reservations.
Fats, oils and grease can harden inside sewer lines, cause costly blockages, and damage the Town’s wastewater system. Allow grease to cool, place it in a sealed container, and dispose of it with household trash.
Read the Town of Aurora’s latest available annual drinking water quality report.
