Practical information about utilities, trash collection, Public Works, service providers, and Town facilities.
The Town accepts online card payments, cash, checks, and mailed payments for water, sewer, and trash service.
Use the Town of Aurora's secure payment portal to make an online card payment. Have your utility account number and the amount you wish to pay ready.
The payment portal is operated by the Town's third-party payment provider and opens in a new tab.
Payment is due by 10:00 a.m. on the 15th of each month. A 10% late fee applies after the deadline.
Past-due balances must be paid by 10:00 a.m. on the 5th of each month. Failure to pay will result in disconnection. Full payment and a $50 reconnection fee are required before service is restored.
Weekend and holiday deadlines: If a payment deadline falls on a weekend or holiday, it extends to the next business day.
Call Town Hall at 252-322-4611. A current schedule of rates is available at Town Hall.
Please include the bill stub and mail payment to:
Town of Aurora Water DepartmentNew customers must apply for water service at Aurora Town Hall. A deposit is required, and the amount varies by customer type. Call 252-322-4611 or visit Town Hall for application requirements and current deposit information.
Regular trash collection is Monday morning. Place trash carts at the curb by 6:00 p.m. Sunday, because collection may occasionally begin Sunday night.
Holiday schedule: A holiday pushes collection to the following day.
Aurora Public Works maintains Town-owned property and infrastructure, including:
To report a Public Works concern, call Town Hall at 252-322-4611. Public Works does not perform work on private property or infrastructure not maintained by the Town.
Aurora residents may take yard debris to the public landfill at 118 Old Campbells Road at no charge.
The Town does not provide curbside or private-property yard debris removal, but this convenient disposal option is available for residents who transport their debris directly to the landfill. Please follow posted operating hours and disposal requirements.
Duke Energy provides electrical service in Aurora. Contact Duke directly to establish or change service, report an electrical-service issue, or report a damaged or malfunctioning streetlight.
The Aurora Community Center is available for private gatherings, community activities, meetings, and special events. Contact Town Hall at 252-322-4611 for current rates, availability, requirements, and reservations.
Fats, oils and grease can harden inside sewer lines, cause costly blockages, and damage the Town’s wastewater system. Allow grease to cool, place it in a sealed container, and dispose of it with household trash.
The Town of Aurora receives its water from the Beaufort County Southside Water System. Beaufort County has temporarily changed its water disinfectant from chloramines to free chlorine as part of a state-required routine maintenance program. The change began September 1 and will continue through November 2026.
During this maintenance period, Beaufort County crews will flush fire hydrants throughout the distribution system during both daytime and nighttime hours. Aurora residents may temporarily notice:
• A stronger chlorine odor or taste
• Cloudy or discolored water
• Sediment in the water
• Minor fluctuations in water pressure
According to Beaufort County, these conditions are temporary aesthetic issues, and the water remains safe to drink.
Residents should avoid washing laundry—especially light-colored clothing—whenever discolored water is present because sediment could cause staining.
Important precautions:
• Residents who use tap water for home kidney dialysis should consult their physician to determine whether any changes are necessary to their disinfectant-neutralization procedures.
• Residents with aquariums should monitor both free and combined chlorine levels because free chlorine requires different treatment than chloramines.
Residents experiencing prolonged water-quality problems or needing additional information should contact the Beaufort County Water Department at 252-975-0720.
This maintenance is being conducted by Beaufort County as part of its continuing efforts to maintain a safe and reliable drinking-water system.
Source: Beaufort County Water Department
Read the Town of Aurora’s latest available annual drinking water quality report.